Overview

Nesta Store is committed to respecting the privacy of all its visitors and customers, and to protecting all personal data collected through the use of the website, smartphone applications, or any of our electronic services (collectively referred to as the “Store”).

This policy explains how personal information is collected, used, and protected; your use of the store constitutes acceptance of this privacy policy.

Information We Collect

We may collect some personal information that a customer provides when registering, completing an order, or communicating with us, including, for example:

  • full name.
  • Mobile number.
  • e-mail.
  • Shipping and billing address.
  • Order and purchase information.
  • Internet Protocol (IP) address.
  • Browser type and device used.
  • Usage data and in-store browsing history.

This information is stored on secure servers and handled with complete confidentiality.

How to use the information

We use your personal information for the following purposes:

  • Order fulfillment and processing.
  • Processing payments.
  • Product shipping and order tracking.
  • Communicating with you regarding your requests or inquiries.
  • Improving the in-store shopping experience.
  • Sending offers or marketing messages after obtaining your consent (where applicable).
  • Compliance with applicable regulations and laws.

Information Sharing

Nesta Store does not sell, rent, or share your personal data with any third party for commercial purposes.

Some data may be shared only with the parties necessary to provide the service, such as:

  • Shipping and delivery companies.
  • Electronic payment service providers.
  • Hosting and technical support service providers.
  • Government or judicial authorities, where there is a legal obligation to do so.

All parties collaborating with us are committed to maintaining the confidentiality of customer data.

Data Retention

We retain personal data for the period necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations, after which it is securely deleted or destroyed.

User Rights

The user has the right, in accordance with applicable regulations, to request:

  • Accessing his personal data.
  • Correcting any inaccurate data.
  • Updating his data.
  • Deletion of his personal data whenever legally permissible.
  • Objecting to the use of his/her data for marketing purposes.

To exercise any of these rights, you may contact us via the channels listed on the “Contact Us” page.

Cookie Policy

The Nesta store uses cookies to enhance the user experience; their uses include:

  • Remember login details.
  • Save user preferences.
  • Improving website performance.
  • Analyzing store usage to develop services.

Users can disable cookies through their browser settings; however, doing so may affect certain functions of the store.

Information Protection

We implement appropriate technical and organizational measures to protect customer data against unauthorized access, alteration, loss, or unlawful use.

Despite the implementation of best protection practices, the security of data transmission over the Internet cannot be guaranteed 100%.

External Website Links

The store may contain links to other websites; Nesta Store is not responsible for the privacy policies or content of those sites, so we recommend reviewing their respective privacy policies.

Payment Information

The Nesta store does not store credit card data, Mada card details, or any sensitive financial information.

All payment transactions are processed through authorized payment service providers that employ the latest security and encryption standards.

Privacy Policy Update

Nesta Store reserves the right to amend or update the Privacy Policy at any time in accordance with regulatory or operational requirements; such amendments become effective immediately upon being published on the store.

Limitation of Liability.

Nesta Store makes every effort to protect personal data; however, it bears no responsibility for any damages resulting from circumstances beyond its control, such as cyberattacks, technical malfunctions, or internet service outages.

Applicable law

This Privacy Policy is governed by the laws and regulations applicable in the country where the Nesta store operates, and the courts of that country shall have jurisdiction over any dispute relating to this policy.

Contact Us

If you have any inquiries or requests regarding the Privacy Policy or your personal data, you can contact us via the communication channels available on the “Contact Us” page within the store.